Why is my member’s email disabled?

How members can resubscribe

If your member’s email address was disabled accidentally, or they would like to start receiving emails again, they can resubscribe themselves directly from their account settings on your publication.

Additionally, you can re-enable email for a member yourself by impersonating their member account in Ghost Admin, and then clicking the button to resubscribe from within their account settings.

To impersonate a member, click the gear icon, and select Impersonate. You can copy the impersonation link and paste this into a new browser tab to login as the member.

Once logged in as the member, you can manage their email preferences to resubscribe them to email newsletters.