FAQ - Ghost Help Center

Topics

Getting started

Publishing

Memberships

Payments

Newsletters

Design

Advanced settings

Growth & analytics

Labs

Ghost shows a warning when one or more of your members has more than one active paid subscription at the same time.

Sign-in to your Ghost site is password-less for members. Members can choose to click the secure magic link, or enter a one-time login code for access.

Ghost uses device verification and email 2FA for staff user login to Ghost Admin.

Ghost has built-in tools to migrate content and subscribers.

When a member's subscription renewal fails, what happens next will vary based on your Stripe account retry settings.

Paid member subscriptions can be paused temporarily, or indefinitely, directly from within your Stripe account connected to your Ghost site.

Member subscriptions can be cancelled immediately from within your Stripe account, or cancelled at the end of the member's billing cycle within Ghost Admin.

You can enable sending automated receipts to your paid members, by managing your customer email settings in Stripe.

You can enable sending renewal reminders to your paid members, directly within your Stripe account.

The TK Reminder feature in Ghost allows you to insert a reminder, to come back to a specific section within your content to continue editing.

Ghost generates RSS feeds automatically, for various areas of your publication.

Ghost(Pro) can be used as a Headless CMS with other third-party front-end frameworks, such as NextJS, Gatsby and more.

It's possible to hide the feature image and.

Read more on the two different ways you can access the Ghost Admin area of your site.

Ghost(Pro) sites support using one custom domain, though other domains can be redirected via your domain provider.

Ghost supports creating a custom homepage, though it requires custom development to achieve.

You can sell products on your Ghost site, however, Ghost is primarily a platform to create, publish and email content to your audience.

While we aren't able to write code for you, there are other options available for customizing themes.

Read more on how to create a customized member signup experience.

Update any official Ghost theme to the latest version in just a few clicks.

Our business model is to make a product people love and provide world-class infrastructure and management for it.

Yes! The Members feature in Ghost allows creators to run a premium subscription business.

It's not possible to see a list of unconfirmed member email addresses, as Ghost requires double opt-in.

Read more on steps you can take to support your members who aren't receiving sign up emails.

Find tips on how to help maximise your email delivery, when newsletters land in the Promotions tab.

Ghost's access levels are set on the server, which means that your content is fully protected.

Yes, really! Ghost charges 0% transaction fees.

Read more on finding your FirstPromoter referral tracking ID.

URLs with protected content are available to be indexed, but protected content can't be accessed or crawled.

Most modern email clients disable dynamic embeds for security, find out how to work around this.

Yes! If you don't want to use the membership feature in Ghost, it can be disabled in Ghost Admin.

Ghost helps to keep your email list clean by automatically disabling accounts that can no longer receive emails.

Follow these steps to troubleshoot delivery issues, and help point members to the most common solutions.

Read more on how to implement a cookie consent notice on your publication if required.

Find out how to manage staff user roles, delete and suspend users, or transfer the owner user.

Connect your Patreon account to Ghost and give your supporters access to members-only content on your custom Ghost site.

Embed payment buttons from PayPal directly into your content in Ghost and collect payments for your membership content.

Find out how to create new members via an external provider, such as PayPal or Patreon.

Find out how to give instructions to web crawlers via robots.txt.